Shipping policy
Shipping Policy for Dahlia Tubers
Shipping times
We ship to the continental US, Alaska, and Hawaii.
For fall shipped tuber sales, we will start shipping immediately after the sale.
We ship tubers during April and May for our spring sales depending on our temperatures and the destination's temperature. As we originate from a cold zone (Zone 3b), there may be instances where our temperatures are not suitable for shipping, even if yours are. If you prefer earlier shipping window, please send me an email and I will do my best to accommodate your request if there is a break in the weather that allows us to do so. However, please note early shipping is not guaranteed.
Shipping Rates
For our dahlia tubers we charge a $15.00USD flat rate per order.
Combined Orders
If you have multiple orders, you can use code "FALL25" at checkout to avoid any further shipping charges.
Local Pick Up
We do not accept local pick up as an option at this time.
Loss or Damage Policy
We ship our orders via USPS or UPS. If you believe your package is lost or if it shows as delivered but you haven't received it, we recommend visiting your USPS or UPS service provider with the tracking number for assistance. We are not liable for stolen or lost packages. Additionally, we are not responsible for packages damaged due to mishandling, negligence, or improper storage. By placing an order, the customer acknowledges and agrees to the terms and conditions of this shipping policy.
Tracking Your Order
You will receive a tracking number for your shipment on the day it is mailed out.